Hi there, thank you for taking the time to post a review. I'm really sorry to hear your order didn't arrive as quickly as you expected and there is an issue with the quality.
I'm afraid we don't currently offer next day delivery, the fastest option we have is Royal Mail fast Tracked - which is 1-2 working days from dispatch - we dispatched your order on Monday and the tracking says it was delivered to you on Wednesday, please let me know if this wasn't the case and we will follow it up with Royal Mail straight away.
This rugby shirt has been one of our best sellers for many years and customer feedback has always been amazing regarding the quality. As with all clothing, we do occasionally get issues after washing and drying. We work very hard to offer the best possible service, so please return the item and we will issue you with a full refund or replacement as soon as possible. I will send a separate email in case you don't have the delivery note with return instructions. Many thanks.