Only complaint is that the mug "Now in a minute" arrived broken (handle)
The rest was O.K
Excellent service and an excellent product.
I ordered two welsh rugby baby kits, one for my own son and one for a friends. Very happy with the quality and price. The kits came in good time and we’re presented neatly with a nice thank you note. I highly recommend Shop Wales 😁
What an amazing shop, and what fantastic customer service.
You know how a good a retailer is when something goes wrong.
I bought a gift, had it sent by Royal Mail, tracked the order and it never got to its destination.
While doing this, the shop tracked the order and could see that it had not been delivered and sent another gift out straight away that was received a couple of days after.
I then received a telephone call and an email apologising even though it was not the shop's fault at all.
I gave them a ring and they were extremely polite, helpful and caring.
Many retailers could learn a thing or two about the way that Shop Wales operates!
I know where I shall be shopping for Welsh gifts in future!
Very neat and attractive packaging, happy and helpful letter enclosed with a little personal message at the bottom.
Made me nostalgic for Wales. Will definitely shop with you again.
What wonderful face masks. I have 3 very happy family members
Nice quality product - size not specified on website (as far as I could see..?), and it is quite small. It's also not as red as pictured. It's a dark pink. Fast service and shipping but not quite accurately described.
A lovely friend has been ill and had a serious op .The card I chose brought a smile ,Thank You
Good quality, good fit. I am very happy and very satisfied with my Welsh Dragon face mask.
I am thrilled with this shirt for my grandson- it is excellent quallity but unfortunately it cost me almost as much for Next Day delivery as for the shirt - ouch!
Very good service. Proud to go anywhere needing a mask now
Very satisfied with the quality of the mask after the end of COVID-19 next year The mask will become a souvenir
Arrived promptly, the vintage look is so quaint, feels like an artifact straight out of St Fagans, this jar is lovely.
Came next day
Fantastic service and fast shipping with a lovely little extra gift as a treat! Will definitely use again!
Friendly rapid response and delivery. Will use again
It was bought as a gift for a 6 year old. He loved it. It was dispatched rapidly. Quality of the service excellent
beautiful candle that smells like heaven! :-)
Love it! Lovely touch with the cwytch magnet!
excellent service quick delivery, well packed, excellent quality, comfortable to wear, have recommended to friends and family,
Really good quality, reasonably priced, my wife loves it. Delivery was amazingly quick. We appreciated especially the handwritten 'diolch' on the packing slip. Very happy.
Beautiful little shirt